Ideally, all your customers receive a clear invoice that seamlessly connects to a personalised portal. Invoice related calls are rare and almost all customers opt for paperless invoicing. They praise you for an outstanding customer experience and your NPS is consistently higher than that of your competitors. What if you had a solution that instantly puts these ideals within reach?
With our Bill Presentment (EBP) solution, we take full responsibility for the complete customer experience surrounding billing and invoicing. One central portal for all your customers, that seamlessly integrates with your Business Support Systems (BSS) and comes packaged with innovative features and functionalities.
One platform for all your customers
Just as with Calvi TEM, we provide your customers an intuitive dashboard with comprehensive reporting and expense management functionalities. But instead of acting as an extra service on top of your existing systems, Calvi EBP delivers a first-class invoice experience to all your customers. One integrated platform from where your customers can analyse, verify and directly pay their incoming invoices or address any queries.
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A complete and converged invoice experience
Calvi EBP helps you to get rid of various invoice-designs and multiple portals. All of your products and services are shown in a 360° view and all new and historic invoice data is presented through one centralised platform. Advanced reporting capabilities and unique ways for your customers to manage their inventory and cost strengthen the business value of our portal.
Helps you to offer one converged invoice presentment, improve customer experience and NPS, fasten payment periods, decrease invoicing costs, reduce invoice related calls and more…
Optimising your internal processes
We believe that the invoice is a powerful gateway to improve operational processes such as the payment, ordering and the support process. Calvi EBP helps you utilise the invoice as an instrument to streamline these processes and decrease operational expenditures.
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Digitalisation and omni-channel communication
We help you create a seamless omni-channel invoice experience. By transforming your PDF invoice, we create a complete symbiosis between your ‘offline’ and ‘online’ communication. With integrated chat and payment functionalities, we contribute to your organisation’s digital transformation process and help you create an exceptional customer experience throughout all channels.
About the features
Calvi Bill Presentment consists of all of the proven features and functionalities you find in Calvi TEM, enhanced with strategic services that maximise the customer experience. It is a fully integrated solution, with optionals such as the best-in-class invoice, direct payment, unbilled (real-time) usage monitor, integrated chat, balance sheet and more. Just as with Calvi TEM, you can directly increase your revenue through our upsell mechanism with predefined packages.