Calvi to deliver thought-provoking presentation at the European CEM in Telecoms Summit
27 August 2018
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Jana van Dam
Calvi will be present at the European Customer Experience Management in Telecoms event, which will be held in Prague on September 25-27. One of our main objectives is sharing knowledge about the industry, trends and the road ahead. Challenging times are ahead for operators: customers are more demanding than ever, and other industries are answering these needs faster than the operators are currently able to. While many telecom operators have succeeded in tailoring their product offerings to their customer’s needs, one major pain point remains: the invoice. As soon as the invoice lands on a customer’s doormat, all efforts to deliver tailored and personalized products & services go straight out the window.
Walter Neeft, our Sales Director, will take the audience on a journey through the telecom industry and beyond. He will share his vision on personalization and the incredible things that you can achieve through digitalization and personalization of the invoice. Our team looks forward to meeting you in Prague!
Would you like to schedule a meeting with Walter, Daniel or Martijn?
Let us know!