How Proximus innovated its billing experience with Calvi
When it came to innovating its billing experience (BX), Proximus turned to Calvi to help it become a front-runner in customer satisfaction across all its customer segments.
The Calvi Platform extracts, harmonizes, and converges data from any billing, charging, or CRM system, providing a single and reliable source of billing data. Calvi’s enhanced software modules enable you to present and communicate this data to your customers in a personalized and powerful way, transforming the billing experience across all digital channels.
When it came to innovating its billing experience (BX), Proximus turned to Calvi to help it become a front-runner in customer satisfaction across all its customer segments.
VodafoneZiggo has been a long-time customer that acknowledges and understands the impact of the bill on their customer experience. They chose to put their trust in Calvi, and together we have realized outstanding results.
T-Mobile was looking for an innovative solution for consolidated and intuitive bill analytics to improve the self-service bill reporting experience of their enterprise customers.
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