In this paper we analyze approaches in the form of co-innovation, co-design, and co-creation of value. We explore these concepts in a telecoms context, how they help DSPs build greater value, and what the consequences will be on systems and processes that capture and communicate value.
Nowadays, we are all used to having the digital world at our fingertips. A digital and connected economy provides people with endless possibilities. But these endless possibilities are not as readily available for everyone as we might think. Read more in our latest whitepaper about Digital Accessibility.
Companies that get ‘customer experience’ right, have more loyal customers that are very likely to spend more. But if great customer experience is so important, why are so many companies still overlooking one of the only recurring touchpoints in the customer relationship? In this whitepaper, Jana (one of our Product Managers) shares her vision on the future of customer experience surrounding the bill.
One thing that many people are taking for granted in this time of increased Netflix browsing and online meeting & living, are the unsung heroes in the Telecom industry. This article aims to serve as a tribute to those keeping us connected in a time when we need them the most.
In our latest whitepaper, we discuss the global state of e-invoicing, our vision on its definition and importance, and the role the Telecom industry has to play in this changing landscape. Download it now!
The Digital Billing & Payments Manifesto was written by and for experts in the telecom industry. The updated version of the Manifesto is available for download now!
In collaboration with several members from leading European telecom operators, we have been working on an updated version of the Digital Billing and Payments Manifesto, which is available for download now!
This paper explores the doors that open when CSPs partner up with agile business partners. Download our latest whitepaper here!
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