Telecoms has traditionally taken an organization-centric and command-and-control approach to innovation. But people are inherently creative and increasingly want to shape their own experiences. How can telecoms firms support this need? How does co-creation affect bills? Rob Vos, Calvi’s business consultant investigates.
Seven of the ten most valuable companies in the world are now platform businesses. With the advent of the Platform Economy, Rob Vos, a Senior Calvi Consultant examines how CSPs can leverage their strengths to compete and thrive in a world dominated by platforms.
To profit from B2B digitalization, CSPs’ bills must be aligned to the evolving requirements of their business customers. In this eBook we consider, how to improve B2B billing, what personalization means in a B2B context and how better B2B billing supports revenue generation.
With the advent of the Work from Anywhere era, and the explosive growth of the gig economy, households have become a workplace as well as a life space. Calvi’s marketing expert, Laura Broers explores the implications of these trends on telecoms bills.
Complex and diverse, the small and medium-sized enterprise sector (SME) holds huge growth potential as it embraces digitalization and automation. Yoram Timmer explains how CSPs can build their SME business by converging towards a segmentation based on their spend and needs, rather than on company size.
In the telecoms market, traditional B2B segmentations are based on the company's size, product range and complexity. However, within the enterprise, there are multiple users of the bill who all need something a little bit different. Laura explains why understanding these roles and addressing the needs of different users is an alternative way of segmenting bills and essential to getting them paid faster.
CSPs are busy finding new ways to monetize 5G, develop new products, create new business models, and open up new revenue streams. Bill Specialist Rob Vos looks at how the bill can increase the commercial success of their innovation efforts and support revenue growth.
For many years, the telecoms industry has focused on cost-cutting and optimizing operational efficiencies. Katarina Radman, Calvi’s Director of Product Marketing, explains why the focus is now shifting towards exploring new revenue streams and optimizing revenue-generating opportunities.
In 2022, four key megatrends will present both opportunities and challenges to the telecoms industry. Katarina Radman, Calvi’s Director of Product Marketing, examines these trends and details how they’ll affect telecoms bills.
The high value of large enterprise customers has meant that CSPs have long used a highly personalized and bespoke approach to supporting them. Laura Broers looks at how personalization methods can be utilized to refresh the B2B experience.
Personalization has become an increasingly hot topic for marketers and customer experience professionals alike. But how impactful is personalization and what does it mean within the billing context? Laura Broers investigates.
As we wind down to enjoy the upcoming holiday season with our friends and family and get ready to ring in 2022, we thought it would be a fantastic time to look back at some of the Calvi milestones that were commemorated in 2021.
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