In the telecoms market, traditional B2B segmentations are based on the company's size, product range and complexity. However, within the enterprise, there are multiple users of the bill who all need something a little bit different. Laura explains why understanding these roles and addressing the needs of different users is an alternative way of segmenting bills and essential to getting them paid faster.
CSPs are busy finding new ways to monetize 5G, develop new products, create new business models, and open up new revenue streams. Bill Specialist Rob Vos looks at how the bill can increase the commercial success of their innovation efforts and support revenue growth.
For many years, the telecoms industry has focused on cost-cutting and optimizing operational efficiencies. Katarina Radman, Calvi’s Director of Product Marketing, explains why the focus is now shifting towards exploring new revenue streams and optimizing revenue-generating opportunities.
In 2022, four key megatrends will present both opportunities and challenges to the telecoms industry. Katarina Radman, Calvi’s Director of Product Marketing, examines these trends and details how they’ll affect telecoms bills.
The high value of large enterprise customers has meant that CSPs have long used a highly personalized and bespoke approach to supporting them. Laura Broers looks at how personalization methods can be utilized to refresh the B2B experience.
Personalization has become an increasingly hot topic for marketers and customer experience professionals alike. But how impactful is personalization and what does it mean within the billing context? Laura Broers investigates.
As we wind down to enjoy the upcoming holiday season with our friends and family and get ready to ring in 2022, we thought it would be a fantastic time to look back at some of the Calvi milestones that were commemorated in 2021.
In this hyper-competitive B2B market, your monetization operations can be one of your greatest assets in providing a world-class business experience.
Operating working capital (OWC) is one of the main elements on every company’s balance sheet that is heavily scrutinized by financial analysts. Making just a few tweaks to the way you bill can significantly improve this key financial metric. Billing expert Philipp Reischauer explains how.
When it came to innovating its billing experience (BX), Proximus turned to Calvi to help it become a frontrunner in customer satisfaction and recommendation across all its customer segments.
We are excited to inform you that on December 9th, we will be collaborating in a webinar hosted by Aria Systems. In this hyper-competitive B2B market, your monetization operations can be one of your greatest assets in providing a world-class business experience.
We are proud to announce that the billing experience and capabilities survey is now live! This survey is created in collaboration with ETIS and representatives from Deutsche Telekom, Swisscom, KPN and Proximus, to measure and compare yourself to peers across Europe.
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