Calvi is excited to once again participate in the ETIS Community Gathering which will take place in Vienna on October 17 - 18. The ETIS Community Gathering focusses on bringing together experts in the European telecommunications industry, and actively promotes the sharing of knowledge and expertise amongst different stakeholder groups within the industry.
This year, Martijn Kors and Jana van Dam will be attending the most recently formed ETIS Working Group; the B2B group, while Rob Vos will be joining the Smart Charging & Payments Working Group. The Community Gathering is an excellent opportunity for our representatives to learn from experts in the telecommunications industry and to share their vision on the topics presented. The main focus of this year’s Gathering lies on exploring consolidated services in the digital era, and Martijn will be giving a presentation on the importance of relevant and transparent customer communications in a time where digitalization has become an obligation instead of an opportunity. Rob will be giving a presentation on how CSPs can add and market new products and services faster.
Jana and Martijn are excited to attend the B2B Working Group for the first time. They look forward to seeing both new and familiar faces and are eager to hear your thoughts on the topics discussed.
Also don’t forget, if you haven’t already, to read the Digital Billing & Payments Manifesto, which was presented by the Smart Charging & Payments Working Group last year and co-authored by Calvi.
As service providers rapidly adopt AI to transform their operations and customer interactions, Calvi looks at the benefits they can derive from applying the technology to their bills and billing data. In the billing domain, generative AI offers a range of efficiency and customer experience enhancements. Let’s look at four of these.
Service providers are investing heavily in AI, but the success of these investments relies on having access to the right data. In telecoms, billing is one of the most important customer data sources. Find out why mastering billing data is a critical step in optimizing the success of AI, as well as the three main ways AI + billing data can be utilized.
15% of the global population has some form of disability, including visual, auditory, or cognitive disabilities. In many countries, it’s now a legal requirement to ensure that people with disabilities can access the information they need.
