From 23 until 27 September, several Calvi representatives will be attending the TM Forum’s Digital Transformation North America event, which is co-located with the Action Week, in Dallas - Texas. Walter Neeft (Managing Director – North America), Steve Hall (VP of Sales USA), and Rob Vos (Business Consultant) will be attending the event, which focuses on the increasingly fast pace of digital transformation within the telecoms industry. Being new to the TM Forum events, we are very excited to find out what the event will have in store for us.
Once the conference ends, TM Forum’s Collaboration community will come together during Action Week for valuable face-to-face time to work on setting priorities, contributing to best practices and standards, and creating the roadmap for digital transformation. This unique combination of an event and consecutive Action Week enables us to meet people that are just as eager to take action and collaborate with like-minded professionals in the industry.
We are looking forward to hearing the attendees’ stories about their experiences with digital transformation and how they are keeping up with their customer’s expectations. Walter, Steve, and Rob are excited to meet everyone! Let’s get in touch in Dallas.
As service providers rapidly adopt AI to transform their operations and customer interactions, Calvi looks at the benefits they can derive from applying the technology to their bills and billing data. In the billing domain, generative AI offers a range of efficiency and customer experience enhancements. Let’s look at four of these.
Service providers are investing heavily in AI, but the success of these investments relies on having access to the right data. In telecoms, billing is one of the most important customer data sources. Find out why mastering billing data is a critical step in optimizing the success of AI, as well as the three main ways AI + billing data can be utilized.
15% of the global population has some form of disability, including visual, auditory, or cognitive disabilities. In many countries, it’s now a legal requirement to ensure that people with disabilities can access the information they need.
