Exciting times are ahead in the telecoms BSS landscape! AI/ML has been merely an add-on with mixed results. But now, we're witnessing a paradigm shift. AI/ML is evolving into an essential capability deeply ingrained within BSS operations.
Our E-book focuses on how AI/ML is revolutionizing telecom processes. Explore its utilization across various functions, from customer service to network optimization. Discover how it's poised to redefine traditional processes, streamline operations, and enhance efficiency. But the benefits extend beyond mere optimization; AI/ML promises to unlock new innovation and revenue generation opportunities. It's not just about doing things better but also about doing entirely new things. Ready to embark on this transformative journey?
Walter Neeft is Calvi’s CCO and has been part of the Calvi team for over seven years. In this role, Walter focuses on strategically helping Communication Service Providers (CSPs) to utilize the enterprise billing experience, a critical element for service differentiation and customer lifetime value.
Service providers are investing heavily in AI, but the success of these investments relies on having access to the right data. In telecoms, billing is one of the most important customer data sources. Find out why mastering billing data is a critical step in optimizing the success of AI, as well as the three main ways AI + billing data can be utilized.
15% of the global population has some form of disability, including visual, auditory, or cognitive disabilities. In many countries, it’s now a legal requirement to ensure that people with disabilities can access the information they need.
Billing and invoice processing are burdensome and complex tasks for both the service provider and the customer. But AI promises to change all that – streamlining processes, lowering operational costs, and creating new value from data-driven insights. Here’s how.
